Northern Arizona Healthcare, Verde Valley Medical Center
Community's voice inspires extraordinary design
Northern Arizona Healthcare (NAH) is the largest healthcare organization in the region and serves more than 700,000 people throughout the surrounding communities. Within the NAH system is the Verde Valley Medical Center, recognized for its commitment to exceptional patient care and the community it serves.
When it came time to plan their new state-of-the-art Camp Verde Campus, the most important factor influencing the design of the structure and the services offered was the voice of the community. NAH partnered with our design team to conduct extensive research, including focus groups with community leaders, physicians, patients, and community members to gather feedback on health services needed in Camp Verde and the surrounding area. We then took the concerns of the community and applied it to the design.
Several of the features focus group members asked for that played a role in the design were outdoor shady spaces and views of the red rocks and white hills; a walking trail; better access to services; larger exam rooms; and improved therapy facilities. Built on a wellness model of care delivery, the new 26,000 sf facility contains a state-of-the-art primary care suite and expanded clinical suite for EntireCare Rehab & Sports Medicine that includes a new rehab gym enabling staff to offer physical, occupational, speech, and aquatic therapy. We also planted 120 indigenous trees and created a half-mile walking trail through the campus.
As the industry shifts from a reactionary approach to healthcare to an approach that focuses on prevention and wellness, the new facility allows NAH to continually improve the health of the communities it serves while reducing operating costs in an increasingly competitive regional market.Portfolio
Camp Verde, Arizona
Listening is the key to meeting someone’s needs. Throughout this process, NAH asked and listened to the community and used this knowledge to shape our plans for the future.